Refund policy

 

1. Please inspect items immediately upon receipt.

2. All returns, not due to damage or manufacturing defect, are subject to a 15% re-stocking fee. The restocking fee covers the cost of our order processing, and restocking process. 

3. Returns for wheels can be done at: https://shopify.com/13170016320/accounthttps://shopify.com/13170016320/accounthttps://shopify.com/13170016320/accounthttps://shopify.com/13170016320/account For items you wish to return that are not wheels, contact us at info@martianwheels.com. All return inquiries must be sent to us within 15 days of receiving your order. 

4. Approved Returns must be sent back to us within 15 days of approval. 

5. Items returned, not due to damage or manufacturing defect, must be in brand new condition. 

6. Shipping, handling, and transaction fees are non-refundable. 

7. Once items have been returned to us, and the condition has been inspected and approved, a refund will be issued. Approved refunds are issued within 2-3 business days.

8. Returns cannot be accepted for electronic parts.